Meliá Braga Hotel & SPA | Hotel de 5 estrelas | Braga

Meliá Braga Hotel & SPA | Hotel de 5 estrelas | Braga
Booking

LOCATION

Is the shuttle service between the airport and hotel available?

No.

How can I go to the beach?

Privative car or bus.

How can I go to the city centre?

Bus, taxi or private car.

What is the main rate to the airport and hotel?

Getbus service 8€. By taxi 65€, approximately.

PRICES AND PAYMENTS

Are the rates presented per person or per room?

Per room.

What are the payment methods for reservation made through our website?

Credit card.

Is the city tax charged?

It’s not included. It’s a city tax paid during the guest’s stay.

By what age children aren’t charged?

4 years old.

Is a credit card needed to make a reservation?

It is not mandatory but is a way to guarantee a reservation.

What are the available payment methods?

Cash and credit card.

Can I pay with my company’s credit card?

Yes, it is possible.

Is it possible to request a bill in my company’s name?

Yes, it is possible.

ROOMS

Is there any rooms for guest with reduced mobility?

Rooms for guests with reduced mobility are available. Our employees are always ready to help you.

Do rooms have minibar?

Yes.

Are there any connecting rooms?

Yes.

Is it possible to request extra pillows and sheets?

Yes.

Does the hotel have room service? What is the schedule?

Yes, the hotel has 24h day room service.

Is it possible to include romantic decoration in the room? What is the cost?

Yes. The cost is 45€.

Do rooms have balcony?

No.

What are the different types of room available in the hotel?

Master suite, grand suite, standard double or standard twin.

Do rooms have carpet?

Yes. There is a carpet next to the tub.

Do rooms have air-conditioner?

Yes.

Is there any wake-up call service in the hotel?

Yes.

Are rooms soundproof?

Yes.

Do rooms have shower and/or tub?

Yes. Rooms have shower and tub.

RECEPTION

What is the check-in schedule?

Check-in should be done after 14h. For early check-in, guests should contact the hotel to check availability. Additional cost might be added.

What is the check-out schedule?

The check-out is made until 12h. For late check-out, guests should contact the hotel to consult availability. Additional costs might be added. In case it is part of a campaign, late check-out conditions are not ruled by this procedure.

Late check-in. Is it possible to do check-in until what time?

Reservations are guaranteed until 18h of the arrival day. If the reservations are guaranteed, the check-in can be anytime.

Is the reception opened 24h?

Yes, it is.

Which languages are spoken in the reception?

Portuguese, english, spanish and french.

CAREERS

Is it possible to send my CV to join the hotel’s team?

Yes. It’s possible to send through e-mail : melia.braga@meliaportugal.com.

RESERVATION

How to book directly with the hotel?

Reservations can be made through online booking engine. As an alternative, you can contact us through e-mail (melia.braga@meliaportugal.com) or telephone: (+351) 253 144 000

How to cancel or change a reservation made through our website?

Online, through email (melia.braga@meliaportugal.com) or telephone: (+351) 253 144 000.

How to reserve a cradle?

Through email (melia.braga@meliaportugal.com) or telephone: (+351) 253 144 000.

What is the best time to be in the hotel for summer vacation?

June, July, August and September.

How should I guarantee a room with a single bed or a double bed?

Beds are assigned according to the reservation arrival.

How to do a group reservation?

Please send to melia.braga@meliaportugal.com.

How to guarantee a room in a higher floor?

The highest floors are premium. By reserving “premium” a room on a higher floor will be given. In case it is not a premium, a room will be given according to the reservation arrival.

What are the advantages of booking directly through the hotel’s website?

Best prices and promotions are available online as well as through telephone.

RESTAURANT

What is the breakfast’s schedule?

From 07h00- 10h30.

What is the restaurant’s schedule?

Lunch : monday to saturday: 12h30 – 15h00 | Sunday: 13h00-15h00 || Dinner: sunday to thursday : 19h30-22h30 | Friday and saturday : 19h30-23h00.

Does breakfast have gluten-free products?

Yes, the hotel has.

What are the available menús and what are the different types of cuisine?

National and international gastronomy with contemporary Portuguese specialities. The hotel has different types of menús which can be adapted to your preference.

Does breakfast have lactose-free milk?

Yes, we have.

Is it possible to do a pre check-in?

Yes. After making the reservation, all customers who have provided email contact, will receive instructions by email of how to proceed to do a pre-check-in, within less than 7 days. If you do not, 3 days before check-in, we suggest again by email to do the pre-check-in. In this way it is possible for you to fill in the details of all guests and speed up your reception at our hotel.

HOTEL

Are there any smoking areas in the hotel?

Smoking is only allowed in balconies or terraces (smoking areas). The hotel has 2 floors of rooms for smokers.

Does the hotel have its own parking?

2 free parkings and a garage with a cost of 7 euros per day.

Can I leave my luggage in the hotel before check-in and after check-out?

Yes. All our hotels have room for storing luggage before check-in and after check-out.

Do rates include pool access?

Includes outdoor pool access. Only guests who have access to indoor pool can visit it.

What is the SPA and pool schedule?

During the week from 07h until 22h. At weekend from 08h until 22h.

Is the parking paid? What is the value?

2 free parkings and garage with a cost of 7€ per day.

Are pets allowed in the hotel?

Yes. Pet kit is available by 25€ per day.

Does the hotel have meeting rooms?

Yes. There are 7 multipurpose rooms.

Does the hotel have weeding services?

Yes, we have.

Are there any lifts?

Yes, there are lifts.

Are there any chargers for electric cars?

Yes. There are Tesla chargers and universal chargers.

Is there any Wi-fi service in the hotel (including rooms)?

Yes.

Does the hotel have lobby and public spaces?

Yes.

Does the hotel have laundry and ironing service?

Yes, the hotel has external service.

Which activities can be booked in the reception?

City tours and car rental. Our employees are ready to help you in any situation.

Is it possible to do a pre check-in?

Yes. After making the reservation, all customers who have provided email contact, will receive instructions by email of how to proceed to do a pre-check-in, within less than 7 days. If you do not, 3 days before check-in, we suggest again by email to do the pre-check-in. In this way it is possible for you to fill in the details of all guests and speed up your reception at our hotel.